Job Description

Video

No H1

Local

DL

Work Location : 220 Capitol St. Augusta ME (100% onsite for the first 6 months with the option for 2 remote days per week after the 6month period)

Local Candidates Only

Job Overview:

We are seeking a Data Entry Operator 2 to support a range of scanning indexing and data entry tasks at our Augusta ME location. This position plays a key role in managing electronic records ensuring accuracy and providing excellent customer service. The ideal candidate should be highly organized have a strong attention to detail and be selfmotivated to work independently.

Key Responsibilities:

• Data Entry & Record Management : Perform data entry and attachment of files to electronic records to ensure accuracy and completeness.
• Scanning & Indexing : Scan documents and index them into electronic records for easy retrieval.
• Customer Service : Provide exceptional customer service by responding to inquiries and addressing any concerns or issues related to data or records.
• Document Management : Print certificates from electronic records as needed maintaining accuracy and attention to detail.
• Collaboration : Work with team members and other departments to ensure that tasks are completed efficiently and in line with project goals.
• ProblemSolving : Proactively identify issues with data records and take necessary actions to resolve them independently.

Required Skills and Experience:

• Customer Service : Strong customer service skills with the ability to professionally interact with internal and external stakeholders.
• Attention to Detail : Exceptional attention to detail when handling and entering data to ensure accuracy in all records.
• Organizational Skills : Excellent organizational skills to efficiently manage multiple tasks and meet deadlines.
• Independence : Selfstarter with a willingness to take initiative identify problems and resolve them independently.
• Experience : Prior experience in data entry scanning and record management is preferred.
• Technical Skills : Proficiency in Microsoft Office Suite (Word Excel Outlook) and basic knowledge of data management software.
• Communication : Strong written and verbal communication skills to ensure clear and effective communication with customers and colleagues.

Qualifications:

• High School diploma or equivalent; further education or certifications in relevant fields is a plus.
• 13 years of experience in a similar role especially within data entry or document management environments.
• Ability to handle sensitive information in compliance with privacy regulations and organizational policies.

Work Environment:

• Location : Augusta ME
• Onsite Requirement : This is a 100% onsite position for the first 6 months with flexibility to work remotely up to two days per week after the 6month mark.
• Work Hours : Fulltime Monday to Friday typical business hours.

Top 3 Skills:

1. Customer Service Strong customerfacing communication skills to resolve issues and respond to inquiries.
2. Organizational Skills Efficient task management including the ability to juggle multiple priorities.
3. Attention to Detail Precision in entering and processing data to ensure that records are accurate and complete.

Job Tags

Full time, Local area, Remote job, 2 days per week, Monday to Friday,

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