Job Description

Requisition No: 839497 

Agency: Management Services

Working Title: CYBERSECURITY TRAINING COORDINATOR - 72003970

 Pay Plan: Career Service

Position Number: 72003970 

Salary: $62,000.00 - $72,000.00 

Posting Closing Date: 10/30/2024 

Total Compensation Estimator 

Cybersecurity Training Coordinator

Florida Digital Service

State of Florida Department of Management Services

This position is located in Tallahassee, FL

Florida Digital Service:

The Florida Digital Service (FL[DS]) was established to propose innovative solutions that securely modernize state government, including technology and information services, to achieve value through digital transformation and interoperability, and to fully support the state’s cloud-first policy. It is also the lead entity responsible for enterprise cybersecurity.

Position Overview and Responsibilities:

The Cybersecurity Training Coordinator plays a crucial role within the Florida Digital Service’s Cyber Community Operations team, overseeing the management and delivery of cybersecurity awareness training and education for state and local governments, as well as managing cyber range exercises for agency Information Security Managers (ISMs) and Cybersecurity Incident Response Teams (CSIRTs). This position focuses on ensuring agencies are supported in successfully implementing cybersecurity training programs, exploring additional training opportunities, and coordinating cybersecurity awareness initiatives. The coordinator will also produce reports to track progress and demonstrate the state’s advancement in cybersecurity training. Duties and responsibilities include, but are not limited to:

Cybersecurity Awareness Training and Education:

• Lead the cybersecurity awareness training program for state government agencies, ensuring compliance with statutory requirements. Maintain and update the cybersecurity curriculum requirements for local governments as mandated by statute, providing guidance and support to help local governments align their training programs with state requirements.
• Actively engage with state and local governments to ensure they have the resources and knowledge needed to run their cybersecurity training programs effectively.
• Oversee and manage the security awareness training platform, coordinating with agencies to ensure they meet the necessary training milestones.

Cyber Range Exercise and Platform Management:

• Coordinate with the vendor to facilitate the annual ISM/CSIRT Cyber Range Exercise for enterprise agencies, ensuring the exercise meets the needs of the agencies, aligns with training objectives and statutory requirements.
• Schedule and manage ongoing quarterly exercises for agency technical teams, ensuring regular hands-on technical training through the cyber range platform.
• Ensure participants are properly onboarded to the cyber range platform and prepared to engage in exercises, providing support as needed.
• Analyze exercise performance, collecting feedback and providing reports to help agencies identify skill gaps and training needs.

Training Opportunity Coordination:

• Keep state agencies and local governments informed about free training opportunities as they become available.
• Explore and evaluate additional training programs as they arise, assessing their potential value for state and local agencies.
• Coordinate the delivery of new training programs and ensure that they are accessible and effectively implemented across agencies.

Progress Reporting and Analysis:

• Develop scorecards and reports to track and demonstrate progress in the state’s cybersecurity awareness training program and cyber range exercises.
• Analyze training data to provide leadership with insights into the effectiveness of the programs, highlighting areas for improvement and showcasing successes.
• Report on agency participation, compliance, and skill development within the training and exercise programs.

Annual Cybersecurity Awareness Month Plan:

• Produce an annual cybersecurity awareness month plan to be distributed to state agencies and local government security leaders, outlining initiatives and educational activities aimed at improving cybersecurity awareness across public entities.

Stakeholder Engagement and Collaboration:

• Work closely with ISMs and other key stakeholders across state and local governments to ensure the training program meets their needs and aligns with their cybersecurity priorities.
• Ensure ongoing alignment of training efforts with the state’s cybersecurity goals.
• Maintain process documentation within an internal repository, including policies, rules, procedures, work aids, and published artifacts, to ensure documentation accuracy, process integrity, and operational continuity.

Professional Development and Compliance:

• Pursue continuing professional education to maintain relevant certifications and stay abreast of cybersecurity trends and best practices.
• Prior to access, verify in writing compliance with Agency IT security policies and procedures.

Other Duties:

• Perform additional tasks and responsibilities to support the objectives of the Cyber Community Operations team and the Florida Digital Service, including involvement in special projects or initiatives.
• Identify and present process improvements to cybersecurity leadership, including the need for statutory and regulatory reforms.

Knowledge, Skills, and Abilities:

• A thorough understanding of fundamental cybersecurity concepts, practices, and trends. Familiarity with state cybersecurity policies, regulations, and standards. Knowledge of industry-standard cybersecurity frameworks.
• Familiarity with principles of adult learning and training methodologies, especially in the context of professional development within cybersecurity.
• Exceptional ability to communicate effectively, both orally and in writing, with a wide range of stakeholders, including cybersecurity professionals. Proficiency in facilitating discussions, presentations, and workshops.
• Strong analytical skills with the ability to assess training programs, community engagement efforts, and cybersecurity trends, leading to actionable insights and recommendations.
• Excellent organizational skills, with a proven ability to manage multiple tasks and projects simultaneously, prioritize effectively, and meet deadlines.
• Ability to identify issues, analyze problems, and develop effective solutions in a timely manner, particularly in high-pressure or rapidly changing situations.
• The ability to lead by example in collaborative efforts, encouraging participation and contribution from all members of the cybersecurity community.
• Capability to adapt to changing cybersecurity landscapes and organizational needs, showing flexibility in approach and methods to achieve objectives.
• Proficient in the use of modern office software and virtual collaboration tools for professional communication and community building.
• A continuous learning mindset with a commitment to staying informed about the latest cybersecurity threats, trends, educational strategies, and community engagement practices.
• Proficient use of computers for document creation, data analysis, project management, and presentations. Familiarity with cybersecurity education platforms and tools is a plus.
• Ability to effectively use email, instant messaging, video conferencing, and social media tools for efficient communication and engagement with the community.
• Familiarity with the setup and use of training equipment and resources, including online learning management systems, virtual labs, and interactive educational tools.

• Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.

Minimum Qualifications:

• Four years of experience in a role related to training, compliance, or cybersecurity, with crossover roles considered. This may include positions such as cybersecurity trainer, compliance officer, security analyst, IT project manager with a focus on security training, or any similar position with demonstrated responsibilities in developing, delivering, or managing training programs.
• A thorough understanding of fundamental cybersecurity concepts, policies, and frameworks, particularly those relevant to state and local government operations, or NIST Cybersecurity Frameworks.
• Proven experience and ability to develop and manage training programs, including curriculum design, coordination of training sessions, and monitoring progress and effectiveness.
• Bachelor’s Degree in Cybersecurity, Information Technology, Computer Science, or a related field can be used in place of experience .

NOTE: Qualified applicants will be interviewed weekly. A skills verification may be required.

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

Criminal background investigation including fingerprinting and statewide and national criminal history records check per Section 110.1127 Florida Statutes, Chapter 435 Florida Statutes, and the Federal Bureau of Investigation’s CJIS Security Policy CJISD-ITS-DOC-08140-4.5

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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