About the company: We are a marketing agency focused on getting leads and booking them into estimates.
Timeline: Fulltime, 40 hours a week
Pay: $800 a month + bonuses
Skills: appointment setting, account management
Job Description: We are seeking a proactive and detail-oriented Customer Success Manager & Appointment Setter to join our team. In this role, you will be responsible for ensuring our clients’ success by managing lead follow-up, setting appointments, and providing exceptional customer support.
Key Responsibilities:
* Manage and nurture relationships with clients to ensure their satisfaction and success.
* Efficiently handle lead follow-up and appointment setting to maximize conversions.
* Navigate and resolve client concerns with excellent communication and problem-solving skills.
* Collaborate effectively with team members to ensure a seamless experience for our clients.
Qualifications:
* Excellent written and verbal English communication skills.
* Strong ability to handle tricky situations with professionalism and empathy.
* Team player with a collaborative mindset.
* Previous experience in customer success, lead generation, or appointment setting is a plus.
Why Join Us?
* Be part of a dynamic team dedicated to helping our clients succeed.
* Opportunity to grow with a company that values your input and professional development.
Working hours: M-F 7 AM - 3 PM Pacific Standard Time (US)
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