Job Description

Overview

As a Business Analyst in our Enterprise Business Intelligence team, you will engage with leadership throughout the organization to understand business challenges and information needs, assess data availability and quality, design data visuals, and implement endorsed information products.

Responsibilities

• Elicit requirements using a variety of techniques including interviews, workshops, surveys, and analysis of existing processes, documentation, and information products
• Produce project artifacts including requirements documentation, use cases, business process modeling through workflows, data models, permissions models, RACI matrices, and data visuals
• Use creativity and analytical skills to evaluate information gathered from multiple sources, reconciling conflicts and distilling high-level information into detailed requirements
• Collaborate with team members and colleagues to analyze information, define and prioritize requirements, evaluate potential solutions, provide recommendations to stakeholders, and deliver meaningful information products
• Work closely with the enterprise data management team to ensure data requirements can be met within acceptable response times and reliability
• Produce dashboards and reports using Power BI and regularly review for new features and functionality

Requirements

• 2+ years of direct work experience in a business analyst capacity supporting business intelligence
• Exceptional communication, presentation, and organizational skills; ability to adapt communication style and message based on audience (peers, stakeholder, executives) and subject matter
• Excellent interpersonal skills including diplomacy, negotiating, reasoning, problem solving, and influence
• Strong analytical skills, including a thorough understanding of how to interpret business needs
• Strong facilitation skills to gain requirements from various personalities across the organization
• Ability to set priorities, plan, and independently execute tasks in a structured manner while working in a fast-paced environment
• Ability to develop strong interdepartmental and cross-functional working relationships
• Detail oriented and flexible
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
• Bachelor's in business, mathematics, or related field

Recommended Qualifications

• Prior experience designing and building information products supporting Human Resources
• Working knowledge of collaboration and analysis tools including Visio, Lucid charts, Microsoft Office 365, SharePoint, and Teams
• Experience working with business intelligence and analytical reporting tools
• Familiar with SQL and relational databases

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The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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