Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

UnhGUTBMQ0dUVnVMcWJSQkVZenhVblA1T1E9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Serra Automotive Group

Parts Manager Job at Serra Automotive Group

 ...dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama...  .... Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right... 

Citi

Asset/Liability Optimization Senior Group Manager Job at Citi

 ...Treasury, and Finance functions in order to establish strategy. Work with regional teams to set the deposit strategy. Drive funds transfer pricing objectives and ensure that deposit behaviors are appropriately reflected. Assess Funds Transfer Pricing architecture to ensure... 

ATRIA Consulting LLC

Bilingual Clerical Assistant Job at ATRIA Consulting LLC

 ...customer service in a healthcare setting. Responsibilities include, but are not limited to: Clerical work, including filing, data entry, reception work, scheduling meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer... 

IDS America

Remote Medical Scribe ( Work from home ) Job at IDS America

Job Description: Scribes work directly with physicians and learn about...  ...encounters. Scribes listen to recorded patient visits and are responsible for updating the medical record with pertinent, well-...  ...) Work Location : WORK FROM HOME Contracted Amount: $300 per... 

Florida Crystals Corporation

Harvesting Tractor Driver Job at Florida Crystals Corporation

 ...and other vegetables in rotation with our sugarcane. Our rice mill is the only rice mill in Florida. OVERVIEW The tractor driver position is responsible for transporting sugarcane from field to conveyor ramp site. Employee will be working in close proximity to...