Job Description

Summary:

We’re in search of a Training Manager

  Here are some of the specific details:

Job Title :  Training Manager

Location : Ridgefield Park, NJ

Duration : 12 months with a possibility of extension  

Status : (Mon-Thurs on site, Fri Hybrid as business allows.)

Key Responsibilities:

• Develop learning content from various sources, such as videos, and convert them into structured training materials, including step-by-step guides.
• Manage and maintain the Learning Management System (LMS)
• Create and update training materials aimed at improving agent and customer experience.
• Upskill trainers and team leaders to enhance the effectiveness of training programs.
• Provide content for training trainers who are responsible for vendor partners.
• Attend meetings with training groups and manage the design of training for flagship product launches.

Required Skills & Experience:

• Experience with eLearning tools and platforms, such as Adobe, Comtasia, and MS Office.
• Proficiency with MyAbsorb LMS (preferred) or other LMS systems like Cornerstone.
• Experience in video production and instructional design, converting technical content into engaging training materials.
• Familiarity with CRM systems such as Sprinklr is a strong plus, but not mandatory.
• Experience in Learning & Development (L&D), with at least 5 years in content creation and training management.
• Proven ability to train trainers and manage training programs for a large organization.
• Experience working in eCommerce environments will be a major advantage
• Candidates will be asked to provide examples of content they've created, including a 1-page document or refresher guide as part of the submission

Educational Requirements:

• A Bachelor’s degree is required
• Certifications in instructional design or training development would be highly beneficial.

Let me know if you are interested in this job and/or if you can assist us by referring someone who is interested in this job, since we offer the lucrative referral bonuses.

  A reasonable, good faith estimate of the minimum and maximum for this position is $50.00 to $ 56.00

Benefits will also be available and details are available at the following link: 

Benefits@HarveyNash.com

2023-2024 Summary of Benefits:

2023-2024 Annual Notice:

I am looking forward to speaking with you today.

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at 

Mohammed

551-270-5210

Sr Recruiter 

mohammed.raheemuddin@harveynash.com

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