Job Description

"You work for NJM? That's a great company!" If you're hired at NJM, you'll hear it over and over again from friends, family and neighbors. Why? Because NJM is committed to providing its customers with superior service, and great service goes a long way. Why else is NJM called a great company? Because our employees enjoy working here, are appreciated, and are provided with a terrific benefits plan. Employees who are hired at NJM often stay at NJM – many for the duration of their careers.

At New Jersey Manufacturers (NJM), a top-rated insurance company, our General Claims department in Parsippany, NJ is looking for an Auto Damage Appraiser candidate who has excellent communication skills as well as strong organizational and time management skills to cover Bergen County, NJ.

Job Responsibilities:

• Contacting and arranging schedules with customers, auto body shops and tow yards
• Inspecting, photographing and appraising damage to vehicles involved in an automobile accident or loss.
• Estimate parts and labor to repair damage, using standard automotive labor and parts-cost software.
• Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
• Review repair-cost estimates with automobile repair shop to secure agreement on cost of repairs.
• Estimates are created and negotiated based on company guidelines and applicable law.
• Reinspect and review estimates for accuracy and conformity to Company guidelines.

Required Qualifications & Experience:

• Customer service skills and experience
• Multi-tasking, problem-solving, negotiation and decision-making abilities.
• Technical aptitude, including a working knowledge with estimating systems, preferably CCC One.
• Own vehicle and have reliable transportation.
• Adequate space for a home office and ability to work in an unsupervised environment.
• Body Shop experience and/or related insurance experience required.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

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