Job Description

Summary of Duties:

The Canadian Trade Commissioner Service (TCS) helps Canadian companies navigate the complexities of international markets and make better business decisions. Part of Global Affairs Canada, the TCS is on the ground in more than 160 cities worldwide. As a free service of the Government of Canada, the TCS helps Canadian companies to prepare for international markets, assess their market potential, find qualified contacts and resolve business problems. 

Under the supervision of the Consul and Trade Commissioner in Phoenix and general direction of the Consul and Senior Trade Commissioner in Los Angeles, the incumbent will: 

• Apply knowledge of assigned industry sectors and local market conditions in Arizona, as well as the broader Southwest United States (includes Nevada and Southern California), to respond effectively to Canadian business client inquiries.
• Proactively build relationships with local contacts and participate in local and international trade conferences and events to identify opportunities for Canadian business clients.
• Organize and execute initiatives that connect Canadian clients to local business and innovation opportunities.
• In collaboration with the foreign direct investment promotion team at the Consulate General of Canada in Los Angeles, support local companies seeking to invest in Canada.
• Provide support for high-level visitors and contribute to broader Canadian economic advocacy objectives and initiatives in Arizona.
• Prepare annual business plans for assigned industry sectors and report on results achieved. 

Area of Selection:

This selection process is open to applicants legally residing in the Phoenix, Arizona region at the time of appointment. The Government of Canada will not reimburse relocation costs under any circumstances. 

Candidates must be legally authorized to work in the United States.

Please note that the Consulate of Canada in Phoenix does not sponsor work authorizations directly or indirectly.

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

ESSENTIAL QUALIFICATIONS

Candidates will initially be screened against the Essential Qualifications relating to education, language* and experience.

Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.

*Language will be assessed further during the process. 

Education:

Candidates will be required to provide proof of the completion of their education.

• Bachelor’s degree from an accredited college or university in a field related to the duties required by the position or a degree from a recognised university

or

• An equivalent combination of education, training  and/or work experience in a related field will be considered in place of Bachelor’s or college degree.

Language:

• An advanced proficiency level in English (reading, writing, comprehension and speaking).

Experience:

• At least five (5) years of experience working in a business development role with external clients.
• Experience in developing relationships with clients, stakeholders and influencers, and in obtaining, preparing, and conducting meetings with private sector clients (e.g., business to business meetings, sales meetings, cold calls, etc.).
• Experience in project management.
• Experience in providing strategic advice, briefings, and written reports to management and/or clients on business issues.
• Experience in an office environment with working knowledge of productivity tools such as Microsoft Office (Outlook, Word, PowerPoint, Excel, SharePoint, Teams), Client Relationship Management (CRM) software, internet research and databases. 

RATED REQUIREMENTS

The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.

Competencies:

• Demonstrating integrity and respect
• Client orientation
• Judgement and discretion
• Initiative and action-orientation
• Working with others and  h orizontal leadership
• Strategic Thinking and Decision Making  

  Abilities:

• Ability to manage multiple priorities with tight deadlines and have strong organizational skills.
• Ability to establish and maintain a diverse network of local contacts in support of serving business clients.
• Ability to communicate effectively orally
• Ability to communicate effectively in writing 

Asset Qualifications:

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

• Ability to communicate effectively in French both orally and in writing.
• Extensive experience working in international business development.
• Experience in working within a public or government organization.
• Experience and contact networks in one or more of the following industry sectors: advanced manufacturing, agriculture and agri-food, aerospace, defence and security, information and communications technologies (ICT), life sciences, and mining.
• Experience in working with under-represented groups in business, including women, 2SLGBTQ+, Indigenous, Black and other racialized minority entrepreneurs.
• Knowledge of commercial issues and opportunities in the Southwest United States, with a focus on Arizona, that could have an impact on Canadian business interests.
• Knowledge of Canada and the Canadian economy, including the strengths and challenges experienced by Canadian exporters.
• Knowledge of the priorities and programs of Global Affairs Canada, including the Trade Commissioner Service. 

Operational Requirements:

• Hours of work: Normal hours of work for this position are in accordance with Locally-Engaged Staff regulations of 37.5 hours per week. The successful candidate must be willing to work overtime on occasion and when required.
• Location of work: Phoenix, Arizona. This position will start as remote work reporting to the Consulate General of Canada in Los Angeles and then will transition to full-time on-site presence at the new office of the Consulate of Canada in Phoenix once operational. A hybrid work arrangement consisting of remote and on-site presence will be considered later.
• Willing and able to travel, as required. 

Conditions of Employment:

Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.

- Valid work authorization:  Ability to obtain and hold a valid work authorization covering the entire employment period.

- Security screening:  Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

Special Request from Mission / Additional Comments:

We offer a competitive salary, generous leave, 12 weeks of paid parental leave and a strong benefits package that includes medical, dental, long term disability and a retirement savings plan. Please find a summary of our benefits package and information on employment eligibility at:  Jobs at our offices in the United States (international.gc.ca)

Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies. Canada’s strength is diversity and it has played a key role in Canada’s history and development. Because of this, the Consulate of Canada in Phoenix values diversity, equity and inclusion in our workforce.

How to Apply

• You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
• Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
• You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
• Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
• Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to  LES-E-Recruitment-WSHDC@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.

Important Notes

• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates who succeeded all of the assessments.
• Please note that the Consulate of Canada in Phoenix does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• As recently announced by the Government of Canada, the  is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at LES-E-Recruitment-WSHDC@international.gc.ca to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Consulate of Canada in Phoenix which might arise following the completion of this selection process.
• For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.

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