Senior Product Researcher Job at MakeStickers, Tinley Park, IL

Umh0UzJiQ0ZUbDZFcnJaTkZJMzFVbmor
  • MakeStickers
  • Tinley Park, IL

Job Description

Graphicsland is an independently owned, profitable and growing e-commerce company that specializes in custom printing of stickers, product labels, and wide format posters. We operate two brands: MakeStickers which is one of the nation’s most popular custom sticker and label brands, and PosterNerd which specializes in printing high quality research posters on paper and fabric for the academic community.

We’re looking for a senior product researcher to take over a critical role in our ongoing product development efforts - the discovery of unmet customer needs and identification of issues with our current offerings.

Overview

As our senior product researcher you will be responsible for our overall product and user research efforts. You’ll conduct interviews and surveys with customers and use our vast data that we collect from customers and website visitors to identify ways we can improve. This is a senior level position that reports to the president of the company.

We use the principles of product development outlined in the “ Shape Up ” book by Basecamp / 37signals. Particularly, we believe that “problems” need to be well-understood and articulated before “solutions” should be developed. Your job will be to define the problems that will serve as the basis for the solutions that our in-house designers and developers will build.

We also follow the approach that Clayton Christensen described in his book “ Competing Against Luck ”, and one of your key objectives will be to discover the “jobs to be done” that our customers have.

We’re based in Tinley Park, IL, in the southwest suburbs of Chicago. This position is fully remote. Very occasional visits (a few per year) for a remote employee will be required for this position.

Responsibilities

  • Conduct an ongoing research effort to better understand customer needs
  • Prepare written descriptions of well-defined problems
  • Collaborate with others involved in the product development effort
  • Continually improve your ability to use data analysis tools. We currently heavily use Microsoft PowerBI and Google Looker Studio
  • Communicate with customers via email and phone
  • Develop customer surveys

Qualifications

  • Bachelor’s degree in a science, engineering, or mathematics-related field
  • 4+ years of experience in a similar role where you conducted research, worked with data, and interviewed customers of an ecommerce business.
  • Strong understanding of statistics
  • Excellent writing ability
  • Experience with data analytics or business intelligence tools
  • Strong technical skills - working with data, querying data, building analytical dashboards

Benefits

  • Salary: $116,000 / year
  • 401k company contribution of 4% regardless of your contribution
  • Profit-sharing bonus of up to 15% of your base pay per year
  • 22 days of combined vacation and personal days
  • Unlimited paid sick time
  • Health, vision, and dental insurance options
  • Paid parental leave
  • Education assistance program
  • Life / AD&D insurance
  • And more!


Must be legally authorized to work in the United States. Due to state-specific regulations, we are unable to hire candidates who reside in California at this time.
Graphicsland is an equal-opportunity employer. Graphicsland recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, and related medical conditions), gender identity, national origin, veteran, disability status, or other protected statuses as required by law.

Job Tags

Full time,

Similar Jobs

Montefiore Medical Center

EPIC BEACON-SR APPLICATION ANALYST - 7090 Job at Montefiore Medical Center

 ...available to work on-site when required, and to be vaccinated, including for Flu and COVID. We are seeking a Senior Application Analyst for the Epic Beacon Oncologyand Ambulatory team . This roles primary responsibility will be oncology protocol build (Adult,... 

Fort Brewery

Beertender Job at Fort Brewery

 ...Kick Ass! We take pride in our scratch kitchen, delicious craft beer, extensive wine selection, and outstanding customer service. We...  ...keg changes/beer line maintenance.* Learn about beer serving, tasting, sensory testing. (Training Provided)Qualifications:* Must be... 

PHI

Pilot, IFR - Somerset, KY - Up to a $50,000 sign on bonus Job at PHI

 ...IFR Pilot Somerset, KY Sign on Bonus up to $50,000 Join Our Life-Saving Team in Somerset, Kentucky! Are you an exceptional...  ..., and unwavering commitment. Our pilots are not just aviators; they are heroes in the sky, providing rapid medical response in... 

BizProGeeks

Website Designer (FT/PT/REMOTE) Job at BizProGeeks

We are seeking a Website Designer to join our team! You will develop and implement unique web-based applications. Responsibilities: -Design, create, and modify websites -Convert written, graphic, audio, and video components to compatible web formats -Create back... 

Gopherfish Mgmt LLC

Skilled Window Treatment Installer Job at Gopherfish Mgmt LLC

 ...TEAM LEAD WITH PROFIT-SHARING POTENTIAL! FAST GROWING, DYANAMIC COMPANY We are a leading provider and installer of commercial window treatments seeking a detail-oriented window treatment installer to join our stellar Orlando, Florida team. UP TO $23/HR!...