Job Description

About the Organization

Senior Resource Association (SRA) is a 501 (c)(3) non-profit organization that provides services to support and advocate for independence and dignity of older adults throughout Indian River County. Our organization was established in 1974 to provide services and programs that promote an active, healthy, and independent lifestyle for older adults. We provide and manage the Meals on Wheels of Indian River County programs, Adult DayAway programs, In-Home Services, and Transportation for seniors and their families. With two locations in Vero Beach and Sebastian, SRA operates the only state-licensed Adult DayAway programs in the County. Our goal is to keep seniors healthy and in their own homes for as long as safely possible. Due to memory loss, brain injury, food-insecurity, and/or lack of socialization, all families have a special need for their loved one that leads them to Senior Resource Association. SRA is recognized as the lead agency in Indian River County for homebound and community-based services for seniors and adults aged 18 and older.

In addition, SRA is the county-designated public transportation provider. Our fixed-route buses provide service along 15 routes throughout Indian River County, and part of St. Lucie County. Our demand-response service picks up the elderly and disabled at their specified origination point and takes them where they need to go in the community.

Senior Resource Association is an Equal Opportunity Employer and is committed to providing a workplace that is non-discriminatory and affords equal treatment to all and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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ry Function:

The unarmed Security Officer for Senior Resource Association is responsible for the security and safety of our clients and property at Indian River Transit’s main hub location while displaying excellent customer service.

Principal Job Functions and Requirements:

• Under direction of the Safety and Training Supervisor, monitor daily activities at the main Transit Hub location
• Patrols the Transit Hub while maintaining a high degree of courtesy and good judgment in dealing with the public
• Ensures safe and secure environment for clientele and employees
• Ensures protection for physical property and SRA facility
• Knowledge of all hub specific and SRA policies and procedures

• Implement emergency response activities, as appropriate
• Assist in reporting incidents that occur at Transit Hub
• Possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Display exceptional customer service and communication skills when dealing with all diversity, social, ethnic and religious groups
• Ability to handle crisis situations at the client site, calmly and efficiently

Knowledge, Abilities and Skills:

• Work in various environments, including inclement weather

• Occasionally lift or carry up to 40 pounds

• Ability to stand for long periods of time

This position utilizes Federal Transit Administration funds and responsible for compliance with and is subject to all guidance under 49 U.S.C. chapter 53 and all other appropriate federal law. If this Agreement contains state financial assistance funds, the Provider shall comply with Section 215.97, F.S., and Section 215.971, F.S., and expenditures must be in compliance with laws, rules, and regulations, including, but not limited to the Reference Guide for State Expenditures.

Other Requirements:

Employment is contingent on a cleared level 2 background check and pre-employment drug screening

License / Certifications

• Class D Security License

Education and Experience:

• High School Diploma

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