Job Description

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role: 

The role of the Recovery Analyst at the Third Party Liability and Recovery Division’s Special Collections Branch, Medical Malpractice Unit (MM), is to recover funds when a Medi-Cal (California’s Medicaid Program) beneficiary is involved in a third party action, such as medical or dental malpractice, birth injuries, elder abuse, or wrongful death, and the Medi-Cal beneficiary receives a settlement, judgment, or award from a liable third party. Under the supervision of the Staff Services Manager I, the Recovery Analyst is responsible for maintaining an on-going caseload and recovering funds owed to Medi-Cal.  

Have questions and/or need assistance? Contact  Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!    

You will find additional information about the job in the .

Working Conditions

Please see the Telework Information section below for telework details.

Please note: This position is located in West Sacramento, which is in Yolo County. Please ensure you have chosen Yolo County as a place you are willing to accept employment on your CalCareer profile.

Our campus-style office offers FREE parking, and is near the freeway, a shopping center, and several dining options.

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following these simple steps:

1. Review the education and experience minimum qualifications (MQ’s) of the  Staff Services Analyst (5157) . See the Minimum Requirements section above.
2. Complete the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents - see the "Required Application Package Documents" section below.
4. Once you have applied, take the   Staff Services Analyst Examination . 

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of Microsoft (MS) Office Suite, particularly MS Excel.
• Knowledge of the Medi-Cal Program, insurance claims, and/or medical billing or records.
• Strong analytical and organizational skills with a keen attention to detail, particularly with large sets of data.
• Good time management, written and oral communication skills.
• Ability to work independently or as part of a collaborative team.
• Innovative thinker.
• Experience reviewing and interpreting procedures, policies, statutes, regulations, and legal documents.

Supplemental Application Requirement Section

Applicants are required to respond to the supplemental questionnaire. 

• Your response must be no more than one (1) single-spaced page, typewritten in Arial 12 pt. font.
• The use of artificial intelligence (AI) to answer this question is not allowed. Any answer that uses AI will be disqualified from consideration.

1. Describe a time when you led or guided a group or team effort. What steps did you take to achieve a positive outcome? What were the biggest challenges and how did you overcome them? How did the group or team effort ultimately turn out? 

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program 401(k), 457(b)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's  California State Civil Service Employee Benefits Summary

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey:  SurveyMonkey link . This survey is not required to be considered for this position.

Telework Information

The DHCS standard for hybrid work is a minimum of two days per week in- person and site-based and up to three teleworking days per week. The amount of telework is at the discretion of the Department’s operational business needs and subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 840 Stillwater Road,  West Sacramento, CA  95605

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Supplemental Application - A completed  Supplemental Application must be submitted with your STD. 678 in order to be considered for this position. Please see the  Supplemental Application Requirement Section below for additional information.

Job Tags

Holiday work, Permanent employment, Full time, Contract work, Remote job, 2 days per week, 3 days per week,

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