Job Description

Robinson Lumber Company is looking to hire a Logistics Coordinator to join our team. Responsible for the movement of our product from our suppliers to our customers, you will oversee our customer orders from opportunity to delivery, including order entry, transportation booking, invoicing, and collections. We have an established sales and purchasing support team that will provide one-on-one training and mentoring. A good candidate will have a proven ability to work under pressure and prioritize. 

Your responsibilities will include: 

• Acting as liaison between sales and clients for the life of the order from quote to cash
• Inputting sales orders and purchase orders 
• Coordinating and booking transportation
• Completing compliance paperwork for shipping both domestic and export orders
• Escalating issues appropriately and promptly to ensure customer satisfaction
• Reviewing and researching order issues including shipment status and invoice discrepancies
• Vendor relationship management and customer service
• Maintaining external account information in Salesforce.com CRM system
• Other tasks as assigned

To be considered you must: 

• Be an effective communicator, both on the phone and in email
• Possess a teamwork mentality
• Experience is not required

This is an opportunity to join an established family company in an entrepreneurial stage of its long history, and for a motivated individual to grow both personally and professionally. The new generation of family ownership places no limits on leaders, regardless of last name, and the company’s most successful people aim to spend the rest of their careers here, forming tight personal bonds with their colleagues. 

This is a full-time, salaried position with benefits.

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