Job Description
Job Description And Duties
Why Join DHCS? The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role: The Home and Community-Based Services Waiver Unit is seeking a Health Program Specialist. The individual will collaborate with internal and external stakeholders, research and analyze health policies, and identify innovative solutions. Skills in effective communication, time management, and teamwork are a must. The work performed is essential for the Californians we service, so join us to make a difference.
Results from the HPS I examination(s) currently in progress may be utilized for filling the(se) position(s):
HPS I Exam Link and Code: 1192
HPS I LEAP Exam Link and Code: 1328
This position may be subject to the Department’s Conflict of Interest Code and filing a Statement of Economic Interests (Form 700).
Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!
Duty statement may be subject to change.
You will find additional information about the job in the
Duty Statement .
Working Conditions Please see the Telework Information section below for telework details.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- HEALTH PROGRAM SPECIALIST I
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #: JC-455820
Position #(s): 805-075-8338-XXX
Working Title: Home and Community-Based Services Waiver Specialist (Hybrid) Classification: HEALTH PROGRAM SPECIALIST I
$6,430.00 - $8,049.00
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information DHCS is California’s health care safety net, helping millions of low-income and disabled Californians each and every day.
DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom
Special Requirements Simple Application Steps
If you are interested in this position, complete the following simple steps:
- Review the education and experience minimum qualifications (MQ’s) of the HPS I classification(s). See the Minimum Requirements section of this posting.
- Complete the state application by clicking “Apply Now” above. See below for detailed application instructions.
- Submit your application package with all required documents - see the "Required Application Package Documents" section of this posting.
- Once you have applied, take the HPS I examination(s). HPS I Exam Link and Code: 1192 / Health Program Specialist I (LEAP) Exam Code: EX-1328
Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.
Statement Of Qualifications Requirement Section Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.
The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS with additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.
The SOQ must be no more than two pages long, double-spaced, and using 12-point Arial font. At the top right corner, you must indicate your full name and job control number.
Candidates who do not complete and submit an SOQ may not be considered for this position.
- What is your experience leading projects, analyzing regulations and legislative bills, and conducting research, program performance evaluations, and strategic planning? What were the goals, objectives and outcomes? Please provide the name and telephone number of a reference who can verify the work and/or experience you described in Question 1.
- Give an example of a complex procedure, process, or concept that you were required to learn quickly. What steps did you take to obtain the knowledge? Were you successful? Please provide the name and telephone number of a reference who can verif y the work and/or experience you described in Question 2.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/15/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Mailing
Attn: Certification Technician JC-455820
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
Drop-Off
Certification Section JC-455820
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
Monday - Friday (excluding holidays)
08:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Refer to the Statement of Qualification section for instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Communication Skills: A majority of time will be invested through interactions with Waiver program Providers, participants, management, stakeholders, and general public. Fluent language and written communication abilities are necessary to thrive in an analytical position.
- Analytical & Research Skills: Some of the aspect of the job are to analyze data, documents, contracts, assessments, and audit procedures to determine solutions for program improvement. Strong analytical skills are beneficial in performing the job successfully.
- Problem Solving Skills: The ability to think outside the box and provide detailed analyses as well as recommendations on how to address the issue/concerns. Monitoring and oversight activities may change based on policies and procedures and the staff may need to address these changes in a timely manner.
- Decision-Making Skills: The analyst is needed to make quick decisions as it may affect the health and safe of the Waiver participants.
Benefits DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
- Continuous and ongoing training
- Diversity, Equity, and Inclusion program activities
- Employee Assistance Program (EAP)
Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:
- Medical, including health, dental, and vision insurance.
- Paid Holidays and vacation/leave
- Defined retirement program
- Savings Plus Program (401(k), 457)
- Medical/Dependent Care Reimbursement Accounts
Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary
DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey Link . This survey is not required to be considered for this position.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Danielle Zeunges
(916) 713-8272
Danielle.Zeunges@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework Information This position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.
Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
The DHCS office location for this position is: 1515 K Street, Sacramento, CA 95814.
Additional Information Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov . For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov .
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Job Tags
Holiday work, Permanent employment, Full time, Contract work, Remote job, 2 days per week, 3 days per week, Monday to Friday,