Help desk technician Job at CTG, Inc., Anchorage, AK

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  • CTG, Inc.
  • Anchorage, AK

Job Description

Job Description

Job Description

Overview

CTG is seeking to fill a Help Desk Technician opening for our client in Anchorage, AK.

Location: Anchorage, AK

Duration: 4 months

Duties:

  • Provide first-level technical support to users by troubleshooting and resolving hardware, software, and network-related issues.
  • Responsibilities include responding to user inquiries, diagnosing problems, and guiding users through step-by-step solutions.
  • The technician will document issues, track tickets, and escalate complex problems to higher-level support when necessary.

Skills:

  • Strong communication skills, a customer-oriented approach, and familiarity with common IT systems (e.g., Microsoft Office, Active Directory) are essential.

Education:

  • High School Diploma

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Rebecca Olan at Rebecca.Olan@ctg.com . Kindly forward this to any other interested parties. Thank you!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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  • Dice Id: zipfeed2
  • Position Id: c05b98aa9

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