Job Description

***MUST LIVE IN OR AROUND THE HARRISONBURG, VA  AREA***

The Language Group is a localization services company. We are an award-winning firm, founded in 1999, and located in Virginia Beach. Our people are friendly, hardworking, and self-motivated.  It is a uniquely rewarding experience to be part of a rapidly growing multicultural company.

Full Time Position with Benefits located at Sentara Rockingham Memorial Hospital

Position Summary

This position works with Spanish speaking patients at Sentara Rockingham Medical Center. The position acts as a conduit between patients and medical professionals by listening to the professional and orally interpreting information into a patient's native language. The medical interpreter then interprets the patient's response back to the professional, using proper medical terminology. Interpreters may interpret such information as the reason for a medical visit, past medical history and family medical history, as well as explaining medical and surgical procedures, giving medical care instructions, providing drug information and scheduling follow-up appointments.

Duties and Responsibilities

Interpreters’ duties include but are not limited to:

• Interpreting for:
  • Rounds on LEP/Spanish Patients to assist RN/MD
  • Medical Reconciliation
  • Discharge
  • Mammogram Mobile Unit
  • Registration
  • Pre-OP
  • Family Updates
  • PACU
  • Cardiac Rehab
  • Diabetes Education
  • Patient Experience Discharge Calls
• Assist patients in arranging out-patient MD follow-up visits.
• Weekly system update/troubleshoot with VRI/SaLLi to ensure “communication in a box” auxiliary aids are included with each device.
• Appointment reminders.
• General customer service.
• Additional duties to be agreed between client and contractor.

Qualifications

• MUST have 40 hour interpreter training
• Minimum two years’ experience working in an operational role in a language services company.
• Bachelor's degree in a related field or an equivalent combination of education and experience.

Specialized Skills

• Strong verbal and written communication.
• Ability to manage competing demands while being adaptable and flexible in a quickly changing environment.
• Skilled at problem solving, and decision making.
• Ability to organize and prioritize your own work.
• Ability to quickly learn and adapt to innovative technologies.

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