Job Description

Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of everything we do. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of drive, safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire vision, mission and culture to life:

• We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance
• We collaborate: We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger
• We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs
• We care: We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard

By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.

Summary

Spire is seeking an Application Support System Analyst III to work in the Houston, TX location. This position will be responsible for providing support and guidance to team members in the evaluation of requirements, the development and selection of proper resolution and for following change management standards and processes. The Application Support System Analyst III, ETRM, will support the Open Link Endur system and the Spire Marketing team.

Duties and Responsibilities

• Act as IT representative for ETRM related applications and processes
• Provide development, production support, business analysis, and infrastructure duties as needed
• Ensure ITS change management policies and procedures are followed as they relate to the ETRM related systems
• Perform initial positive and negative testing for solutions prior to releasing for user acceptance testing
• Ability to quickly learn and adapt to new technology features as needed to support business goals
• Write documentation to describe program development, logic, coding, and corrections
• Proactively work with ETRM vendor to maintain health of the ETRM environments, create support requests, as needed, for defects, upgrades, etc.
• Recommend patches, upgrades, and configuration changes
• Practice effective organizational and analytical skills
• Update and maintain internal software documentation.
• Create and update reports; implement changes to reports.
• Work with managers to enhance, publish, and train staff regarding implementation best practices in specific functional area of the product solution
• Provide audit related user security reports
• Understand software quality best practices, test strategy and planning
• Identify potential problems associated with the implementation of a project and develop a test plan to cover all the areas of those problems
• Meet with team members and end-users to discuss and capture accurate direction on projects. Use experience to direct best resolution selection, coding, testing and delivery processes
• Reading technical manuals, conduct system diagnostics and provide technical guidance
• Ability to work under pressure and meet tight deadlines
• Ability to adapt in a fast-moving and changing culture
• All other duties as assigned

Essential Characteristics and Competencies

Supervisory Responsibilities

Required Education (certifications, licenses)

• Bachelor’s degree in Computer Science or comparable work experience and certification required

Required knowledge, skill and abilities

• 7+ years of experience IT related experience required 
• 5+ years industry experience in energy supply, trading, and/or risk required
• 5+ years of ETRM systems experience required
• 5+ years of Systems Analysis experience required
• 5+ years of project related experience required
• 5+ years of OpenLink Endur JVS development experience required
• 5+ years of experience with Microsoft based operating systems with emphasis on Windows Server and Windows Terminal Server required
• 5+ years of OpenLink Endur experience, including design, configuring and troubleshooting required
• Strong Knowledge of natural gas markets
• Extensive experience with OpenLink Endur and exposure to Commodities trading required
• Strong experience with Endur architecture (front, middle, and back office modules) 
• Strong experience working with PL/SQL and SQL 
• Strong knowledge of database technologies (Oracle/MS SQL) 
• Tableau experience preferred
• Willing to learn new skills and system modules.

Physical demands, environment and schedule

• Hybrid Work Environment - Remote work and work performed in a shared office environment
• Typically, 8 hours a day, Monday through Friday. Overtime and travel may be required.

Posting Requirements

Spire accepts online applications through our career site at jobs.spireenergy.com

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer. 

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.

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