Job Description

OUAI means “yes” in that casual, Parisian way. We’re here to give you the confidence to win life YOUR OUAI. Our Hair, Body, and Fragrance products were created for effortless routines and nourishment from head to toe. Founder Jen Atkin’s simple philosophy – “Life is hard. Looking good should be easy.” We don’t use sulfates or parabens—just the good stuff, just for you. Oh yeah and btw, we smell as good as we look. Our product categories, ranging from hair care and body care to fragrances, supplements, and merch, reflect this commitment to easy, effective, and enjoyable self-care. Join us on this journey where 'OUAI' is not just a word; it's a lifestyle." 

What’s it like to work here? 

Our culture is driven by our brand ethos—fun, purposeful, and approachable—and our 5 Culture Codes: 

1. We Aren’t Afraid to Go First. 
2. We Don’t Compete, We Collaborate. 
3. We Ask Questions to Find the Best Answers. 
4. We Keep it Real, No Matter What. 
5. We Work Hard and Live Well. 

Our flexible, trust-based culture is rooted in respect, empathy, and compassion. It is driven by employees who are passionate about doing great work, caring deeply about the brand and each other.  

About the role: 

We are seeking a dynamic and experienced Education Trainer to join the OUAI team. In this role, you will assist in the development and delivery of comprehensive training programs across all channels. As a key contributor, you will ensure OUAI’s products and services are consistently and effectively represented while enhancing the skills and knowledge of our teams to drive sales growth through impactful education

Requirements

What You’ll Do: 

• Lead the development and delivery of all OUAI education training materials. 

• Manage day-to-day training programs with direction and guidance from the Senior Director of Global Education. 

• Create and continuously update engaging training programs, materials, and resources to align with brand standards and reflect new products, techniques, and industry trends. 

• Conduct in-person and virtual training sessions to support diverse learning needs. 

• Work across global time zones to collaborate with international teams and stakeholders effectively. 

• Present to audiences of varying sizes, delivering a professional and on-brand experience. 

• Demonstrate product applications, techniques, and best practices to ensure thorough understanding and effective usage. 

• Measure the effectiveness of training programs through evaluations, feedback, and performance metrics. 

• Provide constructive coaching and feedback to enhance participants’ skills and performance. 

• Partner with marketing, sales, and product development teams to align training materials with brand messaging and strategic initiatives. 

• Support new product launches with targeted training sessions and resources. 

• Travel extensively across the country to deliver training sessions, support retail partners, participate in events, and conduct field training as needed. 

What You'll Bring: 

• 4+ years of experience in training, education, or a related field, ideally within the beauty or consumer goods industry. 

• “We Ask Questions To Find The Best Answers”  Asking questions helps gather valuable insights about market trends and team challenges, ensuring training programs are not only relevant but also aligned with OUAI’s strategic goals and objectives.

• Bachelor’s degree preferred.

• Exceptional presentation and facilitation skills with the ability to inspire and motivate diverse audiences. 

• Strong knowledge of hair care and beauty products, with a passion for the brand's mission and offerings. 

• Excellent communication skills, both written and verbal. 

• Proficiency in developing training materials using various formats (videos, manuals, e-learning). 

• Ability to work independently as well as collaboratively as part of a dynamic team. 

• Strong organizational skills with the ability to manage multiple projects and training sessions simultaneously. 

• Travel 60% locally and across the country to deliver training sessions, support retail partners, events and field training as needed.  

• Creative mindset and willingness to explore innovative training techniques and technologies. 

Benefits

• Annual Base Salary: $90 - 110k (based on experience + yearly bonus potential) 

• Healthcare Coverage: Comprehensive medical, dental, and vision plan 

• Time Off: Unlimited PTO plus 25+ paid holiday 

• Retirement Savings: Matching 401(k) program 

• OUAI Perks: Quarterly product stipend and generous employee discounts 

• Health Accounts: Access to Health Savings Account (HSA) and Flexible Spending Account (FSA) 

• Education Support: Education reimbursement program 

• Work Flexibility: Hybrid work reimbursement 

• Wellness Program: Move Your OUAI (exercise reimbursement) 

Immigration Sponsorship is not available for this role. OUAI does not sponsor candidates for non-immigrant visas or permanent residency except in some areas that in OUAI’s sole discretion require highly specialized backgrounds. 

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