Desktop Support Engineer Job at Cannon Search, Boston, MA

UVJWUjJiK0dUbGFCcjdGSEZJYndVM0ww
  • Cannon Search
  • Boston, MA

Job Description

Great opportunity for a Desktop Support Engineer. You will be responsible for troubleshooting level 1-3 technical issues via deskside, phone, email and remote support. Will also assist with deployments, upgrades and migrations company wide. This role reports to the Help Desk Manager and will support 50+ users locally as well as remote users.

This is a full-time, hybrid role based in Boston, MA

Responsibilities include:

  • Assist users with any technical issues (hardware, software, connectivity, etc)
  • Work with team on rollouts, upgrades and improvements to systems and processes
  • Troubleshoot issues using desk side, phone, email and remote support

Requirements:

  • 3+ years of experience working in Desktop Support / Help Desk Analyst Level 3
  • Strong hardware, software and network connectivity experience
  • Experience with Windows 11, Active Directory, MS Office, etc.
  • Onboarding and offboarding users
  • Experience with rollouts, upgrades and migrations
  • Laptops, Desktops, mobile devices, printers and scanners
  • Must have a technical aptitude and enjoy working with end users
  • Must be organized, follow through, and make sure issues are resolved in a timely manner
  • Fast learner and a team player
  • Excellent communication skills
  • Bachelor’s Degree in IT preferred, or equivalent experience

This is a full-time, hybrid position with a competitive salary, bonus and a generous benefits package. Normal hours with very little overtime.

If you are interested in this Desktop Support Engineer opportunity, please apply to the post OR email your resume to Dan Gilliam, email: dan.gilliam@cannonsearch.com 

Tags: Desktop Support, Help Desk Analyst, Helpdesk Technician, IT Support, Technical Support Analyst

Job Tags

Full time, Remote job,

Similar Jobs

Boston Marriott Burlington

Part-time AYS Hotel Phone Operator - (5pm to 9pm) Job at Boston Marriott Burlington

 ...Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth,...  ...good typing skills, a pleasant attitude and excellent phone demeanor. The AYS Hotel Telephone Operator must work well handling a high volume of calls. The AYS... 

Andiland Adventures

Independent Virtual Travel Advisor Job at Andiland Adventures

ExcitingOpportunity:Home-BasedTravelAgentWanted! Areyouyearningforacareerthatblendsthecomfortofyourhomewiththethrill...  ...traveldeals,dreamingofthenextadventure?Ifyou'veanswered"Yes,"thenwehavethe perfectopportunityforyou!Weare... 

Medical Advantage Recruiters

PMHNP Job at Medical Advantage Recruiters

 ...center's mission. Performs other related duties as required and as assigned. Minimum Qualifications: Massachusetts Licensed PMHNP Certified in Massachusetts to practice in the expanded role as a Clinical Specialist in Psychiatry & MH Nursing. CPR|AED... 

United Parcel Service Inc.

Seasonal Tractor Trailer Driver Job at United Parcel Service Inc.

 ...SHIFT YOUR WORLD Casual Tractor Trailer Driver SHIFT YOUR TEAM Who are UPS Tractor Trailer Drivers? They are essential members of our national team, known as Feeder Drivers. They transport trailers between UPS locations or to customers on set routes, returning... 

Ray's Corner Country Store

Store Clerk Job at Ray's Corner Country Store

 ...and processing payments. Inventory :Maintaining inventory, stocking shelves, and receiving merchandise. Cleaning :Kitchen, Beer cave, etc. Fuel :Monitoring fuel pumps and assisting customers with fueling. Other tasks :light kitchen work....