Job Description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Michigan Medicine is seeking an Administrative Assistant Intermediate for Transplant Ambulatory Care Services. The primary mission of the Transplant Center is to provide timely, high-quality, evidence-based, empathetic care to a population of diverse patients while also upholding the academic mission of Michigan Medicine through the education of medical students and residents. We are seeking a compassionate, enthusiastic, and self-driven Administrative Assistant to provide operational support to the Administrative Manager and nursing leaders of the Transplant Center. This individual will share our priorities which include high quality medical care, excellent customer service, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources and the ideal experience for our patients, families, and employees.

Under the supervision of the Administrative Manager:

• Administrative support - Payroll, staff schedule, PTO round, staff competency audit, calendar management, meetings and room scheduling, recording meeting minutes, troubleshoot various system issues.
• Reports - Record data in reporting systems, process Concur, expense reports and journal entry, Review and call attention to provider open encounters list, EMR reporting workbench (create, run and maintain reports in collaboration with manager, assist manager as directed with incident reports, financial reports, progress reports, patient letters and other required deliverables.
• Supply management - Supply inventory & order equipment, place orders through MarketSite, review delivery packing slips to ensure accuracy, reconcile statement of activity against supply orders.
• HR and physical space management - Assist with HR related duties, participates in Lean & safety huddles, assist with staff/faculty on-boarding access and equipment needs in the Transplant Center, manage phone calls and routes appropriately, assist manager with exam room allocation, assist manager in review of the safety of the physical space, supporting staff with UMHS safety policies and procedures.
• Miscellaneous - Other duties as assigned by administrative manager and nursing leadership.

• Associates degree and/or an equivalent combination of education and experience
• Proficiency in Microsoft Office software, as well as other database, e-mail and calendar-keeping software
• Strong interpersonal skills and ability to successfully work with all levels of faculty and staff
• Must possess demonstrated ability to take initiative, work independently, prioritize, manage multiple assignments, and follow through on job responsibilities.
• Demonstrates ability to collaborate with others in a team environment, display leadership through problem solving and the initiative to advance knowledge.
• Team oriented individual.

• Bachelor's degree in business or healthcare administration
• Strong office computing experience required, advanced skills with Microsoft Office applications highly desired
• 3-5 years of progressively responsible administrative experience
• Experience with MiChart (Cadence & Reporting Workbench), Credentialed Super User desired.
• Considerable knowledge of university policies and procedures related to the responsibility of this job.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

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